Shipping Policy — Alfa Perfumes
At Alfa Perfumes, we are committed to providing a smooth and reliable delivery experience across India. We partner with trusted logistics providers to ensure your order reaches you safely and on time.
Free & Paid Shipping
Free Shipping on all prepaid orders above ₹249
For orders below ₹249, a nominal shipping fee of ₹50 applies
Swift Processing
We understand the excitement of receiving your perfumes.
Orders placed before 3:00 PM (working days) are usually processed and shipped the same day
Orders placed after 3:00 PM or on non-working days will be dispatched within 48 working hours
Delivery typically takes 5–7 working days, depending on location
Easy Tracking
Once your order has been dispatched, you will receive shipment details via SMS/Email/WhatsApp so you can track your package effortlessly in real time.
Our Commitment to You
Your satisfaction is our priority. In the rare case of an issue during shipping, we support replacements in the following cases:
- Manufacturing Defect
If an item is defective, we will make it right. - Incorrect Item Delivered
If you receive the wrong item, we’ll replace it promptly. - Damage During Transit
If your order arrives damaged, please share a proper unboxing video and we will assist with a replacement. - COD Orders
For Cash on Delivery orders, only replacements are offered (not refunds).
Order Cancellation
You can cancel your order within 24 hours of placing it or before it is dispatched, whichever is earlier.
Once shipped/dispatched, orders cannot be cancelled.
Please inform us at info.alfaperfumes@gmail.com to request cancellation.
Your Unboxing Journey
We encourage customers to share unboxing videos when opening their parcel. This helps verify any issues and ensures our products reach you exactly as expected — fresh, sealed, and intact.
At Alfa Perfumes, we are dedicated to delivering excellence with every purchase.
Thank you for choosing us — we look forward to serving you again.